CONTACT
Get in touch
Questions about readiness checks, evidence packets, carrier form tracking, or enterprise plans? We typically respond within one business day.
Send us a message
Other ways to reach us
General support
For questions about your account, readiness checks, or evidence collection:
support@bindledger.com
Enterprise & partnerships
For volume licensing, API access, white-label options, or partnership inquiries:
partnerships@bindledger.com
Security
To report a vulnerability or security concern:
security@bindledger.com
See our security.txt for PGP and disclosure policy.
Response times
General inquiries: 1 business day. Security reports: 24 hours. Enterprise: 1 business day with follow-up call scheduling.
Before you reach out
Many questions are answered by our existing resources. These might help:
Methodology
How we scan, what we check, and what we don't. Full transparency on our readiness scoring approach.
Read our methodology →Trust & security
How we handle your data, our infrastructure, and our security practices.
View trust page →Guides
Step-by-step evidence collection guides for specific controls and carrier requirements.
Browse guides →